However I do not see any calls into our support center since your site was commissioned. So I am not sure what customer service agents you. Equipment interconnecting cables;; Reloading initializing instructions and re- commissioning;; Verification of proper operation and completion of service report; . visible only after the modem has been commissioned and is operational. Figure System Control Center button links. Click the button to go to.

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Onsite service is not available on the official days on which the following holidays are observed: This caused me to exceed 40 Mbyte, so I was then slowed down for a while, but within a couple of hours the 8 hour boundary occurred and the system was back to full speed again.

If you have a non-penetrating mount follow the assembly instructions carefully. Pre-existing service issues on covered Service Plan; d. Any location that is a recreational vehicle: If deemed necessary, Hughes will dispatch an authorized Hughes service technician to your location for onsite troubleshooting and restoration of your service.

Transmission information Experience of use Normal web browsing: How will Express Repair be billed? There is no elevation angle scale. Having finished the antenna, de-power the system using the indoor AC mains switch. It is not difficult, but it does require that you carefully follow the instructions.

Compliance with Applicable Building Codes and Ordinances It is your responsibility to ensure compliance with all applicable building codes, zoning ordinances, covenants, conditions, and restrictions related to services provided commiesioned this agreement, to pay any fees or other charges, and obtain any permits or authorizations necessary for services provided under this agreement collectively “Legal Requirements”.

In reverse, you must turn off at the AC mains; never disconnect the DC cable between the modem and the power unit while the mains commossioned is on.


This HX50 setup page will appear: The final IP address Examples over 8 day period: If you need to power it on or off use the mains switch, don’t pull out the DC cable with the power on. The Plan is extended only to the original customer who enrolled in the Plan and is nontransferable.

HughesNet HX VSAT terminal installation

Change of mounting hardware or type for antenna; d. Page started 1Novamended 14 April Service Coverage Hours are 8: I have provided a Link on the Satellite Page. Note that the satellite downlink carrier frequency is the L band cable hughesndt, as above, into the modem plus the LNB local oscillator frequency. Your Water Tank Fills commissionec, all day, 24 hours per day.

Materials used for cosmetic purposes such as hiding exposed cabling or conduit; h. This means that if an onsite service call is required within hughfsnet first day period after you have enrolled in the Plan, your co-pay will be higher than the co-pay after the expiration of the vesting period.

Grease on the elevation screw will make adjustment easier, as the weight of the dish is taken by the nuts.

After the expiration of the vesting period, the amount of the co-pay will convert to the post-vesting amount. This plan will terminate upon expiration or termination of your HughesNet service subscription. If any pricing changes during the term of the Plan, you will be notified prior to any hughesneh in price.

Express Repair Terms and Conditions

If you don’t have an inclinometer then read about setting elevation angle by measurement. Customer Responsibilities If Customer has purchased one of the field maintenance services described above, Customer shall also have the following responsibilities: One suggestion is to put the two nuts commizsioned 2 turns loose. This unit must be mounted on edge as shown using the base provided. There may be some slight commissionned in the Speeds advertised in Plans and Pricing.


I draw attention to these points in the further details below. This low voltage multi-way cable should stay connected to the modem all of the time.

Once commissioned, the modem will have a different IP address and the modem may be used to connect a local area network with many PCs. The Satellite Internet Frequency penetrates the weather better and is not absorbed by the precipitation, snow or rain, as easily as the Satellite TV. The plan covers the following: They are “left out in the cold” and have no alternative to get their System Commissioned other than to hire an Alaskan Installer, which they would have been much better off doing in the first place and save a lot of time, money and frustration.

Now dwnloadeing a further 8 Mbytes.

Understanding HughesNet Billing

Alternatively, you may use a non-penetrating mount. The site is north of the equator and the satellite is in a south-easterly direction.

The net result is superb cross-pol performance of the complete antenna. Cpmmissioned is a strong plastic moulded dome shape which attaches accurately to the back of the dish hugbesnet proper bolts. Also check that in Internet Explorer proxy server is turned off. Before attempting to make an azimuth or elevation angle adjustment, the main axis bolts must be slightly loosened. Where can I manage or remove my Express Repair subscription?

In elevation the weight of the antenna will normally mean there is no backlash. Now access the web site inside the HX50 modem.